“Can't say enough about Michael. He is always prompt, courteous and knowledgeable.”
“Casey did a great job! He did a thorough check on my system and surpassed my expectations. Thank you!”
“Very nice help! Very helpful with information.”
“Michael is very professional and detailed in his work. We are always very pleased with his work.”
“Excellent service, Chad was knowledgeable and professional.”
We want to thank you for your excellent service installing our new furnace. The installers were prompt, efficient, and so easy to work with. Please let them know that we appreciate them. Everyone we dealt with was helpful, kind, and easy to get ahold of when we had questions. Thanks again. We will recommend you any time
Chad made a thorough evaluation of the HVAC system and presented several options in writing for work that could be done for my issues. The evaluation was detailed with some price estimates. He explained everything to me. Chad is very knowledgeable and professional. I appreciated his outstanding work.
I am very pleased with the service. Chad was a very nice young man. I will be calling again. Thank you all so much!
This was my 2nd time using Vailes and I was reminded of why I chose to use them again. They don’t just provide Quality service. They provide Exceptional service. I contacted Vailes around 9:45am and they were at my house by 1:30pm that same day! The technician, Chad, was an Ace!! He was very professional, courteous, personable, and super thorough! He went above and beyond, through and through. If you need your Heating/AC repaired and want Exceptional Service, go with Vailes. Your home will thank you.