Casey always does a thorough inspection and communicates what he's done ,what is needed or not and what to expect in the future. I'm always pleased with service I receive from the Vailes team !
Casey is always very polite and professional and I am thankful to see that good customer service still exists
Michael performed maintenance on my HVAC systems today. He did a fantastic job. I was very impressed with him.
Casey provided great customer service in that he was thorough with the inspection and answered my questions in a friendly manner. Thank you, Casey!
Will was wonderful. He was very thorough and explained things well. He represents Vailes very well.
Casey has serviced my heating/cooling systems for a number of years. He has always been polite, professional and helpful. His inspections are thorough and efficient. He has adjusted the units when they needed it and informed me of the work he had done. I feel comfortable with and appreciate his work.
Jake is a fine young man. He was very efficient when performing my cooling maintenance. I was really impressed!
“Casey is second to none! Vailes has a gem on board. He was so helpful and polite.”
“Thank you for sending Michael today to service the heat pump. Michael is friendly, professional, and very respectful to our office staff, going above and beyond not to disrupt our workday while completing the required service/ maintenance. He is very knowledgeable with great dedication to detail while providing excellent customer service. Michael is a pleasure to work with and is truly an asset to Vailes Home Improvement Services. On my behalf, please acknowledge and thank him for his kindness and professionalism.”