“What can I say???? This company is awesome. From the first time that Gene “Bull” came to my home a year ago to fix one of my water lines they have been nothing but professional. I am so impressed with how efficient he is and he explained every time what he needed to do. Samantha communicated with me thru email and phone calls to set up the job that needed to be done recently. Bull came to my home today (on his week off) to get us up and running so we wouldn’t have to wait for about 2 weeks. That has impressed me so much. I just want to let you know that you guys rock and thanks for everything you’ve done. I will recommend you to anyone. Thanks again for taking the time to come out and getting us back up and running. You don’t know how much I appreciate it.”
“I was extremely appreciative of the excellent customer service and expediency of the repair. The office staff were very responsive and Jeanne was a delight to work with. I also got my repair fixed for less cost than I anticipated. Very well done!”
“Excellent Service!! Professional, personable, knowledgable and fixed the problem in no time. Thanks Jason and the entire Vailes Team!
Also want to thank Julie – she was awesome in scheduling the repairs on such a short notice. It is always a pleasure dealing with Vailes.”
“It was a true pleasure having Jason, Rory and Iliya on our property. They were knowledgeable, very skilled, and respectful of our home. Checking to make sure we were happy as they progressed through out the job. Really impressed with the whole experience and would highly recommend this company for your heating and air.”
“It was a real pleasure working with Vailes especially with Samantha who set everything up to Jeff Crawford and Gene Schaeffer who did all the carpentry work and plumbing for a new water heater. We had a mold problem in our utility closet and Vailes made it better than it originally was. We are very pleased with quality of the work that was performed and the timeliness of the whole project. Thank you so much for all you have done and you can be sure that we will be recommending you to our friends and family if they need your services.”
“Jason did a great job! Keep up the good work.Thanks”
“Vailes was very helpful organizing and completing a variety of home repairs the buyer of my house wanted before the closing date including HVAC, electric, plumbing, and class A contract work. I was grateful to be able to hire one company for everything rather than having to schedule with 4 different people. They were also very helpful in getting a detailed invoice of all the repairs for the buyer. Thank you!”
“I was disappointed that an integral part of the RO system failed so quickly, had to be replaced, was quite expensive and was not covered by a manufacturers warranty but that is not anything Vailes can control. As always, I was very satisfied with the quality of service and will continue to recommend Vailes Home Improvement Services.”
“Always courteous, prompt, expedient and skilled service. DEPENDABLE!”