“Dean and partner installed a new Toto toilet. The whole process was perfect. Emily was a delight to deal with and accommodated our special needs. We consulted with Dean in advance of our purchase since this toilet had to fit on a special pedestal we had. His obvious knowledge of the equipment was a big plus. Vailes is our first choice for all our plumbing needs.”
“Vailes has always done a great job for us.”
“Like always, great customer service and very prompt and professional service and repair. Thank you so much!”
“Fast next day service. Very professional and courteous. Great job!”
“We couldn’t be happier with our new heat pump system. Rory was professional and considerate during the planning and installation. The entire installation team was polite and efficient and we would recommend Vailes without hesitation. It was a pleasure working with them and we now have a more comfortable home. Thank you for everything.”
“Had a very great experience with Vailes and their very professional staff. My old heat pump failed recently and within a few days, a replacement was ordered and installed very quickly. The Tech’s who performed the work were very professional, polite and patient answering my questions and giving me regular updates on their progress. I highly recommend this company and their staff to others who need their HVAC systems replaced.”
“Professional, efficient, great people skills, clean, to the point.”
“I used Vailes to replace a sink, faucet, and garbage disposal. The technician, Chris, was very knowledgeable, professional, and did an excellent job. I will definitely use Vailes in the future!”