Serving The Community For Over 35 Years!

Vailes service vehicle.

Vailes is a family owned, full-service, remodeling, heating, air conditioning, & plumbing sales and service company. We opened in 1987 as Vailes Brothers, Inc., a home improvement and remodeling company. After decades of growth through hard work and superb service to the community, in 2002 Vailes opened a plumbing division and in 2006 an HVAC division. We work closely with the customer to ensure an optimal design, efficient product selection and production process, and an excellent end product.

Accreditations

EPA Lead-Safe Certified Firm logo.
North American Technician Excellence (NATE) logo.
Trane logo.
Trane Comfort Specialist logo.
Mitsubishi Electric Heating & Air Conditioning logo.
Ductless Pro logo.
The News Virginian Valley Favorites logo.

Our Customers Always Come First

Voted Valley Favorites by The News Virginian

“Chad had been very nice when I sat down while he was working asking him questions on the workings of the heat pump system for I do not know anything .He is very knowledgeable and thorough in his report of work he has done. Now I could read and understand and remember the terminology and how the system functions. Thank every much Chad for your service and knowledge and dedication to your work.”
- Rosita B.

“We love having Michael come to our homes to check out our heating/cooling systems! He's always dependable, friendly and listens to any concerns we may have. At the end of each visit, he reviews what was done and has written suggestions for system updates, etc if needed. He's the BEST!”

- Jennifer R.

“Chad was very good taking care of our system. We were impressed with his efficiency and information for us. Thank you so much!”

- Shelby H.

Top-quality Service Shouldn’t Cost More

Vailes HVAC discount for 0 off a Trane Steam Humidifier. Call 540-942-0198 for details.
Vailes HVAC rebate special for up to 0 on eligible Trane equipment. Call 540-942-0198 for details.

DON’T WAIT FOR A BREAK DOWN

Have Peace of Mind Knowing Your HVAC Is in Peak Performance

Become a Vailes Service Plans member! One-Time Maintenance and Full Maintenance Agreements are available for heat pumps, gas furnaces, air conditioners, oil furnaces, oil boilers, and gas boilers. It’s really all about being prepared. Maintaining your home’s systems and appliances wards off emergency situations and costly repairs while extending your equipment’s life. Take the time and money to perform general maintenance on a regular basis."

10% Off Repairs

Energy Savings

Reminder Phone Calls for Scheduling

Discount on After Hours Service Calls

Extended Equipment Life

Priority Scheduling

Vailes Home Services owners.

Giving Back To Our Communities

The News Virginian Valley Favorites logo.

At Vailes, we take pride in giving back to the community that has supported us for over 35 years. Each October, we donate and install a furnace for a local family in need through our Scary Furnace Giveaway, ensuring they stay warm through the winter. We are also the main sponsor of the Shenandoah Valley Art Center Fall Foliage Festival Art Show, celebrating local artists and creativity.

Vailes employee at community event in Fishersville, Virginia.

Vailes Annual Furnace Giveaway

Pumpkins on hay at Fall Fest in Fishersville, VA.

Fall Festival Sponsorship

ROTC leader speaking with children in Fishersville, Virginia.

The Next Child Project

Industry Leading Products

Collage of Trane and Mitsubishi HVAC equipment.
Trane logo. It's Hard to Stop a Trane.
Trane Comfort Specialist logo.
Mitsubishi Electric Heating & Air Conditioning logo.
Ductless Pro logo.

The Latest News And Information

Ductless ACs Improve Indoor Air Quality and Control Humidity. Photo of a window with condensation.

Ductless ACs Improve Indoor Air Quality and Control Humidity

July 11, 2025

According to the US Environmental Protection Agency (EPA), your Staunton home’s indoor air quality is often two to five times more polluted than outdoor air. These pollutants contribute to many diseases and worsen respiratory conditions like asthma and allergies.

CONTINUE READING